FREQUENTLY ASKED QUESTIONS... what you need to know
If you have a question thats not answered just call us
We don't charge per day. Our policy is to price per event. If the marquee hire period goes beyond five - seven days or encompasses two weekends then we would consider it as two events. However, we normally discount the price substantially in the second hire period. So pricing will relate to when you need the marquee installed and when you need it removed.
To confirm a booking we take 20% of the total value and usually the balance is payable once the marquee is set up and you are happy with everything.
Our insurance covers public and employee liability, fire, explosion and storm damage. Security against accidental damage, loss, theft, breakages, vandalism, etc. is wholly the responsibility of the hirer once delivered and would be charged at replacement cost in the unlikely event of any issues. We can offer a damage waiver fee at 5% of the total cost or £200 whichever is the lesser. We only offer this if the site is deemed to be reasonably secure and without public access.
The White Marquee Co only uses German designed and manufactured marquees that have wind loading up to 65mph. They are pegged to the ground using iron stakes 2.5ft in length on each leg or can be anchored using weights. So they are very robust and stable under the most inclement of weather conditions.
The marquees are watertight and as dry and warm as an indoor venue. We always gutter and infill marquees that have been connected together to ensure seamless movement from one area to another without having to step outside.
All marquee covers, internal linings and carpet are fire retardant to BS7837
We aim to set up the marquee at a convenient time for you to give you and other suppliers (caterers, florists, band, bar, etc.) enough time to get set up in the marquee prior to your event. We normally like to be set up at least 24 hours before your event.
We normally start taking the marquees down the day after the event - even weekends and bank holidays. However we will try to fit around you as much as possible.
|Sit down meal:||
1.00 - 2.00
0.50 - 1.00
|Standing room only:||
0.40 - 0.60
|Theatre style allowing 1m around all sides and an aisle through the middle:||
0.60 - 0.80
As well as the marquees and equipment we can provide furniture, bars, lighting, power and heaters/air-conditioning, toilets, dance floors, stages and lighting. Our caterers would supply food, drink, kitchen equipment, cutlery, crockery, glasses, bar service and table & chair linen (click here to see marquee equipment and services)
Using thermostatically controlled indirect oil or gas fired heaters the marquee can be as warm as any indoor venue even when it's very cold outside. The heaters are placed outside of the marquee and using a ducting system, blow warm air into the marquee.
We have years of experience of making the dullest looking venues into what appear to be beautiful marquees.
No, but we do offer German design and manufactured frame marquees. Modern frame marquees can now incorporate curves and peaks like the traditional marquees but without poles and ropes getting in the way.
Yes, CAD plans can be provided to help you plan your event in detail.
We have different floor systems for marquees. Where the ground is sloping or uneven we can build a levelled floor system so that the marquee is perfectly level.
There are two types (1) Interlocking boarded floor which will smooth out any unevenness, but follows the ground contours. (2) Rolatrac plastic decking is ideal for smooth flat surfaces especially for outdoor walkways and decks.
We only use new cord carpet. In our experience nobody wants a crumpled and stained carpet from a previous event.
Cleanliness is very important to us and to our customers which is why we hand wash all our covers so they are as clean as they possibly can be for your event. After set up we check all our equipment for cleanliness and safety.
All marquee covers are anodised aluminium frame clad with brilliant white flame retardant PVC to BS7837. We can provide an interior colour of your choice while ivory and black are very popular interiors
At no extra cost you can substitute the solid white walls for Georgian Windows to either take in the views or allow the daylight to flood into your marquee.
The standard is mid ivory by Custom Covers. However we can offer white and tack off as well as coloured swags or pelmets, roof and wall drapes to theme your event. We can also supply black out linings and starlight in black and ivory.
No but we would be happy to point you in the right direction.
Absolutely not, all site visits are free of charge and carry no obligation to book with us
We would be more than happy to recommend some suitable venues in your area. It's also worth considering your local cricket, rugby, football and other sports clubs near you. They usually have plenty of flat space, facilities such as bar and kitchens and offer good value for money. The committees that run them always welcome additional income.
We only supply luxury toilets click here to see marquee equipment and services
Much will depend on how much power the catering, lighting, band and DJ require. For smaller events, extension leads can be run from nearby sockets. Or our electricians can run one large cable from the mains inlet in a nearby house or building to a distribution system in the marquee. For larger events or where there is no power nearby, we can provide a generator. In both cases we would also supply a 63amp heavy-duty weatherproof power distribution system taking a supply cable from a generator or mains to our master panel at the marquee. Then we would provide onward cabling via independent RCD protected circuits to all necessary loads including catering, lighting, bar, toilets, band/DJ etc. ensuring safety and reliability.